SHIPPING

How much is shipping? 

Shipping is $5 for our smaller items and $10 flat rate for larger items, like  bolsters. If you spend over $170, shipping is on us! 

Do you ship overseas? 

No, at this stage I can only ship within Australia. 

Who will deliver my order? 

I prefer to use Sendle where possible. They are a 100% carbon offset delivery company. In some regional areas I will use Australia Post. 

How long will it take to receive my order? 

I aim to send out all orders within 2 business days. 

Postage times depend on your location and whether it's during a peak period and could be as fast as 2 business days or up to 5-7 business days if you are located in remote or rural areas.  For locations like Western Australia and North Queensland, this may be longer and up to 7-10 business days. 

If you would like to have your order for Xmas 21, please order before December 9th. I know it sounds silly, but I'd hate your loved ones to receive an IOU on Xmas day!  

PRODUCTS

What makes your products sustainable? 

All of my products are locally handmade in Sydney, Australia using deadstock fabrics where possible. 

Bolsters are filled with buckwheat hulls (a bi-product of buckwheat production). 

When designing my products I always try to minimise fabric wastage. I make the Zero Waste Eye Pillows using fabric offcuts from the bolsters. 

Where possible, products are sent using recycled boxes and minimal packaging or biodegradable or compostable satchels.  

How do I heat the Relief Pillows in the microwave?

Eye Pillow microwave 1 mins

Neck Pillow  microwave 2 mins

Body Pillow: Fold in half microwave 2 mins then flip and microwave 2 more mins

How do I heat the Relief Pillows in the oven?

1. Preheat oven to 120c.

2. Fill small container with water and put on lower rack of oven.

3. Put your neck pillow or body pillow in a large oven friendly pot or tray with lid on.

4. Put in oven and keep a close eye on it. Check and rotate pillow every 4-5 mins for even heat. Neck pillow should be ready by approx. 15 mins. Body pillow ready in approx. 25 mins.

* To ensure safety please use caution and do not leave unattended. This has not been tested on any other brand of pillow/heat pack. Microwaves are the preferred heating option but ovens can be used with this method if no microwave available.

How do I cool the Relief Pillows?

You can place any of our Relief Pillows in the freezer for up to 24 hours for migraine or hangover relief or easing muscle tension. Best to cover it in a tea towel or bag before placing in the freezer. 

How do I wash my cover? 

All bolsters, relief pillows and cushion covers can be taken off and cold hand washed in mild detergent and dried flat in the shade. 

OTHER

Do you offer wholesale prices for yoga studio owners or retail stores?

Yes, please email me at courtney@theslowmoco.com.au to discuss.